My Medical Gateway Blog

My Medical Gateway (MMG) partners with Adyen, the world’s leading payment processor, to ensure safe, low-cost, and fraud-protected transactions for our medical travelling customers.  Adyen’s PCI-DSS certified system holds patient funds securely, offers multi-currency support and guarantees full transparency. With real-time confirmations and 24/7 fraud monitoring, MMG Platform Users enjoy hassle-free, trusted payments for all of treatments abroad.  

At My Medical Gateway, we understand that arranging medical treatment abroad can be daunting – especially when it comes to financial transactions. Patients need absolute confidence that their payments are handled securely, efficiently, and transparently. That’s why we’ve partnered with Adyen, the world’s leading payment processor, to ensure every transaction is protected, seamless and cost-effective.  

This partnership is a cornerstone of our commitment to patient trust and financial security.  With Adyen acting as the custodian of all patient funds, MMG clients can have complete peace of mind knowing their money is safeguarded by one of the most advanced payment systems in the world.  

The Gold Standard in Global Payment Processing

Adyen is Dutch-based fintech giant with an EU banking license, and the payment partner of choice for major global brands like Uber, eBay, Microsoft, and Spotify. Their cutting-edge technology, rigorous security protocols, and global reach make them the perfect partner for MMG’s international patients.  

When patients pay for medical treatment through MMG, their funds are held securely by Adyen – not by a third-party intermediary. Adyen’s platform is PCI-DSS Level 1 certified (the highest security standard in the payments industry) and uses:  

• End-to-end encryption to prevent fraud.  
• Real-time fraud detection powered by machine learning.  
• Tokenisation to ensure sensitive payment details are never exposed.  

This means no risk of unauthorised access, payment delays, or hidden fees, just a safe, smooth payment experience.

Transparency & Trust: Funds Are Always Accounted For

One of the biggest concerns for medical travellers is where their money goes. With Adyen:  

• All patient funds are held in secure, segregated hospital accounts until treatment is completed.  
• MMG never directly handles payments, eliminating any conflict of interest.  
• Patients receive real-time payment updates on their account overview, so they always know their money is where it should be.

This custodial model ensures full financial transparency, giving patients confidence in every transaction.

Seamless Payment Experience for Patients plus Klarna

Medical treatment abroad often involves cross-border payments, which can be expensive with traditional banks. Adyen’s global infrastructure allows competitive exchange rates with lower fees than banks or other processors, and fast and secure transactions, without hidden charges.  This means more money goes toward treatment – not unnecessary fees.

Most importantly, Adyen’s technology integrates effortlessly with MMG’s booking system, offering patients:  

• Multiple payment options, including credit/debit cards.
• Flexible finance options with Klarna.
• Instant payment confirmation and receipts.  
• 24/7 transaction monitoring for added security.  

Whether a patient is making an initial 10% payment to secure a booking or completing their treatment costs, the process is hassle-free and user-friendly.

Why This Partnership Matters for MMG Platform Users

Facing medical treatment is stressful enough – patients shouldn’t have to worry about payment security. With Adyen, they can focus on recovery, not finances.

Unfortunately, some medical facilitators misuse patient funds. With Adyen as custodian, MMG Platform Users are protected, their money is only released to hospitals after services are confirmed.

Delays in payment processing can postpone treatment. Adyen’s high-speed infrastructure ensures funds are transferred quickly and securely, keeping medical plans on track.  

Adyen’s reputation as a global payments leader reinforces MMG’s commitment to excellence, security, and patient care.  For MMG Platform Users, this means one less thing to worry about. Whatever treatment you may be booking, can trust that your payments are in the safest hands possible.